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332 Blending Physical and Digital Coaching to Drive Manager Effectiveness

10:00 AM - 10:45 AM PT
Wednesday, November 17

According to Josh Bersin, senior leaders who coach, develop and hold others accountable for coaching and development are three times more effective at producing improved business and talent results than those who do not. But how do organizations create a coaching culture and build coaching capabilities in a globally dispersed and remote working environment? This session provides an overview on how to create a scalable coaching culture across the organization to improve talent engagement and productivity. Participants will learn how to incorporate digital coaching as a mechanism to provide managers insights into their behaviors and interactions with their teams.

In this session, you will learn:

  • How to build a business case for coaching as a foundational strategy for talent development
  • Considerations for deciding whether to invest internally to build out a coaching network or leverage external coaching providers
  • A holistic coaching strategy that combines the physical and digital world to empower great leaders

Gonzalo Chavez

Rotational Leadership Development Program


Gonzalo Chavez joined PTC in 2020 as part of the competitive Rotational Leadership Development Program. During his rotation with the Global Learning Organization, Gonzalo helped pilot the use of Coaching AI platform to support manager development.

Michelle Goth

Global Leadership Development, Principal Consultant


Michelle Goth joined PTC in 2016 with 25+ years of experience coaching high-performing teams around the globe. Michelle is passionate about creating opportunities in the flow of work. Her focus is on developing the professional skills needed for teams to thrive in this ever-changing market.

Michelle’s obsession with creating a customer experience that moves people towards action comes through in her unique coaching style and use of tools and tech. She combines emotional intelligence, teaming, and technology to help her teams push beyond how they use to do it and thrive in what next to lead the market.