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363 On Demand – Developing Soft Skills in the Flow of Work

2:00 PM - 2:45 PM PT
Wednesday, November 17

Learning 2021 on-demand sessions are recorded videos you can access starting at this date and time, and watch at your own convenience.

Nearly 100% of employers have said that soft skills are important. Many times they are stated as even being more important than hard skills.

The challenge they face is that nearly half of new employees fail within 18 months, with 89% of these failures citing lack of soft skills.

Soft skills can be learned. By embedding these in-demand skills into the flow of work and considering each of The 5 Moments of Need when designing onboarding and training programs, it’s possible to help employees operationalize these skills and enhance actual on-the-job productivity.

In this session, you will discover how you can boost employees’ soft skill aptitude while also increasing productive work.

Conrad Gottfredson

Chief Learning Strategist

APPLY Synergies

Conrad A. Gottfredson, the chief learning strategist at APPLY Synergies, has deep experience in organizational learning, collaborative development, knowledge management, online learning, performance support, and instructional design and development. Conrad is the original developer of the Learning at the Five Moments of Need framework now in use around the world. He has worked with many of the world’s largest organizations, helping them attain higher levels of learning agility. Conrad’s experience includes the design and deployment of large-scale knowledge management and performance support systems within multinational corporations. In 2014 Conrad was awarded the Guild Master Award for his accomplishments and contributions to the eLearning community. He holds a PhD in instructional psychology and technology.

Bob Mosher

CEO/Chief Learning Evangelist

APPLY Synergies & Co-Founder of the 5 Moments of Need Methodology

Bob Mosher, the chief learning evangelist at APPLY Synergies, has been an active and influential leader in the learning and training industry for over 30 years, and is renowned worldwide for his pioneering role in eLearning and new approaches to learning. Before co-founding APPLY Synergies consultancy with Conrad Gottfredson, Bob served as the chief learning evangelist for Ontuitive, director of learning strategy and evangelism for Microsoft, and executive director of education for Element K. He is an influential voice in the IT training industry, speaking at conferences and participating in industry associations. Bob was awarded the Guild Master Award in 2014 for his accomplishments and contributions to the eLearning community.