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412 Top Uses for Chatbots for Learning on Microsoft Teams and Similar Platforms

8:00 AM - 8:45 AM PT
Thursday, November 18

The recent “work from home” phenomenon has been a major catalyst in the proliferation of collaboration platforms like Microsoft Teams and Slack. These platforms create a persistent connection with the workforce, which provides an incredible opportunity for L&D professionals to reach their learners.

In this session, you’ll learn how these platforms enable integration of enterprise chatbots. You can now program a chatbot to be an immediate resource for learners that is always “on” to remind, nudge, and challenge, as well as answer questions. This session will review the top use cases, like training reinforcement, microlearning, coaching, onboarding, LMS integration, and performance support. We will look at the Teams and Slack admin sites to see setup steps as well as discuss best practices. You’ll leave this session excited about the possibilities offered by an easy, new way to stay connected with your learner population and drive greater ROI with your training programs.

In this session, you will learn:

  • How to integrate a chatbot to support learning in Microsoft Teams, Slack and similar platforms
  • The top use cases for chatbots to support learners
  • Best practices for chatbot design


List the technologies/platforms/devices that you will demonstrate or discuss in your session:

Microsoft Teams, Slack, Mobile Coach

Target Audience:
Any learning professional

Vincent Han

CEO And Founder

Mobile Coach

Vince Han is the founder and CEO of Mobile Coach and a frequent speaker at
conferences such as Training Conference, DevLearn, Learning Solutions,
Masie’s Learning Conference, ATD ICE, ATD Techknowledge, and others. He
holds an MBA from the MIT Sloan School of Management. Vince is an industry
thought-leader for learning and learning technology with an emphasis on
artificial intelligence and chatbot technology.