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141 Turn L&D into a Performance Department

12:00 PM - 12:45 PM PT
Monday, November 15

A conversation about measuring the business impact of training can trigger panic in many L&D professionals. You want to be a strategic partner and contribute to the overall growth and success of your organization, but the corporate university structure is built to drive awareness—not produce results. This session will be an active discussion for those who desire to elevate themselves, their teams, and their impact. We’ll explore long-held beliefs about the role of training in the corporate environment that are barriers to success. Come prepared to share your thoughts, resistance, and experiences as they relate to these important questions: How do we need to evolve as leaders to generate impact on the business? What if your job was not to train people but to enable employees to take actionable steps to achieve results? And, what if you assigned a value to the products you created/offered and were required to sell them to the business unit?


In this session, you will learn:

  • Factors required to turn L&D into a performance department
  • A training strategy to solve performance gaps and create results vs. awareness
  • Obstacles, pitfalls and roadblocks that will need to be addressed

Susan Gatti

Chief Learning Officer

ImmixID Consulting

Susan Gatti is owner and chief learning officer of ImmixID, a learning
performance company designed to ensure learning drives performance. For
two decades Susan has crafted learning solutions that drive the performance
of people, products, and services. She served in leadership roles in corporate
learning for Commerce Bank, W Hotels, and Ann Taylor Corp before launching
her own instructional design company. Focusing on the business side of
learning, Susan has developed a proven business model and approach to
creating an on-demand virtual learning team; instantly mobilized to provide
clients with the best talent in areas of instructional design, graphic design,
programming, multi-media, and project management.